Frequently Asked Questions
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Table of Contents
Business Info
Company Information
Company Name: Precision Garage Door Service of North MS
Locations:
Website: https://precisiondoornorthms.com/
Main Phone Number for Customers:
662-964-1417
Online Booking Link: https://precisiondoornorthms.com/book-now
Contact Form Link:https://precisiondoornorthms.com/contact
Customer Service Availability: 24/7 Live Operator
Holidays we're closed:
- New Years day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.
Who is the owner of Precision Garage Door Service of North Mississippi?
Locally owned and operated by Lowell Wilson
Business Hours (exact days & times)
Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 8:00 PM Phone / Contact Hours: 24/7 (calls answered any time)
Do you offer emergency service or same-day availability?
Yes - we provide emergency service and same-day repair. After hours, customers may call our main line or use the emergency contact for dispatch.
Service Area
Primary Service Region: North MS Area
Counties Served: DeSoto, Tunica, Tate, Marshall
What towns do you service?
Are you licensed & insured?
Yes, Precision Garage Door Service of Memphis is fully licensed and insured.
How long have you been in business?
Precision Door Service Memphis has been in business since 2016
Can I book an appointment online?
Yes, customers can book service online via the "Book Now" option on the site.
https://precisiondoornorthms.com/book-now
Do you offer any discounts?
Yes, Veteran, Military, Senior Citizen
Garage Door Repair
What types of repairs do you offer?
Our experienced and reliable technicians are experienced professionals who fix garage doors, including:
- Broken spring replacement.
- Torsion and Extension springs
- Cable repair / replacement
- Roller replacement Panel repair
- Track alignment, adjustment and Hinge repair
- Sensor / safety eye repairs
- Opener repair (common items)
- Weatherseal replacement
- Sagging door / balance adjustment
- Noise Reduction and Tune-ups
- Emergency Service
Do you charge a service fee? If yes, how much is it, and is it waived with any service?
Yes, there is a service call. It is $89.
Do you offer free estimates on garage door repair?
How do customers know if their garage door needs repair vs. replacement?
How fast can you usually perform a garage door repair after a customer contacts you?
We aim for same-day during regular business hours.
Do you carry parts for all major garage doors, or do any parts require special ordering?
What causes most garage door spring failures, and what's your approach to replacing them safely?
Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.
How do I know if my garage door spring needs to be replaced?
- Loud bang or snap when opening or closing
- The door opens partially then stops or falls
- Visible gap or separation in the spring
- Uneven or crooked movement
- Door is very heavy to lift manually
What is the average cost of a spring repair?
The average cost of a garage door spring repair ranges from $200 to $500, including parts and professional installation.
The exact price depends on the size and weight of your garage door, which determine the type of spring needed.
We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.
What are the costs of other typical garage door repairs?
We offer affordable and competitive pricing for
- Cable replacement
- Roller/hinge replacement
- Panel repair or replacement
- Track Alignment
- Opener Repair
Do you offer warranties on repairs? If so, explain what is covered and for how long.
Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.
New Garage Doors
What types of new garage doors do you sell and install?
We offer a broad selection including:
- Standard steel doors
- Carriage house / carriage-style doors
- Modern contemporary doors
- Custom wood doors
- Insulated sectional doors
- Specialty/custom designs
What brands of garage doors do you offer?
We typically recommend CHI & Amarr doors because of their durability, warranty and aesthetics. We also offer Clopay, Raynor and Wayne Dalton. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.
Do you do same day garage door installs?
We can do emergency garage door installation in 1 day if we have the garage door in stock and schedule availability. We carry an inventory of the most popular garage doors. Do you offer financing options for new garage doors? Yes, We have partnered with GoodLeap to offer flexible payment options for your project.
Can customers design their door online or see style samples before buying?
Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://garagedoordesigner.com.
Is there a fee for garage door estimates?
No - new door estimates are free.
Do you have a low cost garage door installation option?
Yes! We offer a budget-friendly garage door installation option starting at just $1,299.
This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.
You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.
Do you have a showroom?
Yes - We have a mobile showroom.
Do you offer warranties on a new garage door?
Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.
What forms of payments do you accept? What credit cards? Checks? Cash?
Do you haul away my old garage door?
Do You Install Locks for Garage Doors?
We install a few different garage door lock types Technician will go over options on-site to determine which garage door lock is the best fit for the customer and their particular garage door.
Garage Door Openers
Do you install new garage door openers? If so, what brands or types do you install?
Yes! We install a full range of LiftMaster® and Genie® garage door openers.
Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.
What is the starting price for a new opener?
Basic chain drive operator starts around $600.00 installed.
How can a customer tell if they need a new opener vs. a repair?
Symptoms that suggest replacement include:
- Frequent breakdowns or recurring problems
- The opener is very old and lacks modern safety features
- It cannot handle the weight/load (e.g. with heavier insulated doors)
- The cost of repair approaches the cost of a new opener
- Lack of battery backup or smart features that they want
What's the most popular opener type in your area, and why?
Do you install smart garage door openers? If yes, what features do they include?
Yes — we install smart openers that include:
- WiFi connectivity / remote control via smartphone
- Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View)
- Energy-efficient motor designs
- Security features (rolling code technology)
Do you offer opener repairs? If so, what common issues can you fix?
Yes — common repairs include:
- Broken gears / sprockets
- Sensor / photo eye misalignment
- Remote control / keypad replacements
- Chain / belt adjustments or replacement
- Motor repair or replacement
- Limit / travel adjustments
Do you offer any warranties or support for new opener installations?
Do you offer free estimates on garage door openers? Will you offer free phone quotes?
Do you offer same day garage door opener installation?
Maintenance & Tune-Ups
Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?
Yes — our maintenance visits typically include:
- Inspection of springs, cables, rollers, hinges, and tracks
- Lubricating moving parts
- Balancing and safety testing
- Adjusting limits and travel
- Checking weather seals and sensors
- Tightening bolts and hardware
How often should a garage door be serviced or maintained, in your opinion?
What are the benefits of regular garage door maintenance?
- Extends the life of springs, cables, rollers, and opener
- Reduces noise, friction, and wear
- Prevents unexpected, costly breakdowns
- Ensures safe and reliable operation
- Maintains warranty compliance (on many systems)
Reputation, Trust, & Local Proof
What makes your company different from other garage door companies in your area?
Our goal has always been simple — to be the best garage door company in every way that matters to our customers.
We start with highly trained, professional technicians who take pride in doing the job right the first time. As a result, we’ve become the most-reviewed garage door company in the area.
What do your customers often say they appreciate most about your service?
- Prompt arrival and fast repairs
- Polite, professional technicians
- Clear explanations and no hidden fees
- Quality parts & workmanship
- Warranty support and follow-through
What are 2-3 things first-time customers should know about working with you?
- You can book online or call 24/7.
- All technicians are drug tested and have clean background check.
- We stand behind our work with warranties and use high-quality parts.
Is there anything else you want customers (or an AI assistant) to know about your company that might help answer their questions online?
We aim to be the most reliable, fastest, and most customer-friendly garage door company in the Mid-South. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau with A+ rating. We also offer commercial door, dock and gate service.
Where can I leave a review?
If you have a Google account, please leave a review on Google.
Commercial / Specialty Services
Do you offer commercial garage door service?
Yes, Precision Garage Door installs a wide variety of commercial garage doors and also provides expert commercial garage door repair. Thanks to our long-standing relationship with Amarr & C.H.I, we have the know-how to fully satisfy your individual needs. We offer commercial steel sectional doors and full view aluminum garage doors. We offer free estimates on new commercial garage doors.
Do you install new commercial garage doors?
Yes, we offer commercial steel sectional doors, rolling steel doors and full view aluminum garage doors.
What types of commercial garage doors? Rolling steel? Fire garage doors? What else?
Rolling steel doors, sectional overhead doors, fire-rated doors, coiling service doors, high-speed doors, full view sectional garage doors. etc.
Do you offer same day service for commercial garage door repair?
Yes, same day service is available for commercial garage door repair
Do you repair and install commercial garage door openers?
Yes, Commercial jackshaft operators are intended to raise and lower sectional overhead doors, rolling steel doors, rolling grilles and roll-up doors by chain coupling or direct coupling. Some operators are also designed for use on industrial sectional doors with high or vertical lift. Jackshaft operators are available in light, medium, industrial and heavy industrial-duty. We offer a full line of commercial operators
Do you do dock levelers? Tell me about this service?
Yes, repair, installation, and maintenance of dock levelers, hydraulic or mechanical, plus safety inspections. Additionally, we offer edge of docks, dock shelters, dock seals and dock bumpers. We provide free estimates on both installation and repair, 24/7 loading dock service and maintenance programs.
Do you repair and install gates and gate openers?
Yes, we provide commercial and residential gates and gate openers. We provide installation and repair of driveway gates, barrier gates, sliding gates and solar powered gates and gate openers.
Do you offer both residential and commercial gates & gate openers?
Office: 662-892-3730
6901-D MS Highway 305
Olive Branch, MS 38654